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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mike Iwankiw

September 1, 2023

5  out of  5 rating by Mike Iwankiw
"I have been working with Nicole since April, when my wife and I purchased a home in Oviedo. We're relatively new to Florida and Nicole has been a great help answering any and all questions that we've had about the nuance of insurance policies in the state. She was exceptionally helpful during our home purchase process and was also able to save me, my wife, and my father a decent amount of money on our Auto Policies, as well. Since April, she's been consistently available and continued to be responsive to any questions/concerns."

sean farmer

August 8, 2023

5  out of  5 rating by sean farmer
"She was a great help."

William Richmond

August 7, 2023

5  out of  5 rating by William Richmond
"Great job and help with transitioning agents seemlessly."

Ezatollah Karami

August 7, 2023

5  out of  5 rating by Ezatollah Karami
"Luz Pendoza has been an exceptional insurance agent to work with. Her deep understanding of insurance policies and regulations, coupled with her strong communication skills, made the process smooth and hassle-free. Luz’s dedication to finding the best coverage tailored to my needs was evident, and her prompt responses to my queries showcased her commitment to excellent customer service. I highly recommend Luz Pendoza to anyone seeking a knowledgeable and reliable insurance professional.”"

Cherry Williams

August 3, 2023

5  out of  5 rating by Cherry Williams
"I was so frantic upon getting a letter from my insurance company wanting a year worth up payment up front but I called State Farm and couldn’t be more happy with the service I received with Luz Pedroza she stood by her word with getting back with me to getting what I got similar with my former insurance company She was patient and very helpful informative. She’s definitely an asset to the company."

Libbe McGee

August 3, 2023

5  out of  5 rating by Libbe McGee
"Dizlana was great! She was able to quickly and efficiently give us a quote on auto coverage. Not only were we able to save almost $200 per month compared to what we were paying with Progressive but we actually were able to have better coverage!! We are saving over $2100 per year!! After we got the new polo in effect she even called Progressive to cancel our old policy and we got a small refund back! Phenomenal customer service which you don’t see often enough. Thank you for making this quick and painless!!"

George Kielma

July 31, 2023

5  out of  5 rating by George Kielma
"I have been a client of Steve Manzano insurance for 7 years now. Steve and Gigi go out of their way to make everyone feel welcome. Recently I needed to write a brand new policy for my son who was getting a brand new car. I was helped by Wendy who did an absolutely incredible job. We were on the phone in a three-way call with my son in Tampa for what seemed like over 2 hours to get everything completed. I highly recommend Steve Manzano State Farm to anyone looking for insurance in the area. You will not be disappointed."

Mel Hahn

July 31, 2023

5  out of  5 rating by Mel Hahn
"Dizlana is very knowledgeable and great to work with"

Robin Knoppe

July 28, 2023

5  out of  5 rating by Robin Knoppe
"I am new policy holder with State Farm. I worked with Dizlana and she was wonderful, so helpful, walked me through everything and worked hard for my business. She even helped me cancel my old insurance. My new policy is the same coverage for a lot less. I would recommend them for your auto needs."

Leo Pineda

July 20, 2023

5  out of  5 rating by Leo Pineda
"Luz is an amazing employee. Very nice and respectful. Thank you for your great assistance."

Courtney Sampson

July 18, 2023

2  out of  5 rating by Courtney Sampson
"The office staff have been great! Jessica, is always helpful, polite and looking for the best deals for me and my family. I was extremely nervous about what to expect when adding my 16 year old son to my policy and I am so thankful for the rates and the service. After adding my son for the rate I was told and wrote down, I later was contacted and told there was an error from underwriting and now my rate was going to increase drastically. So initially gave a four or five star but had to drip it down. Also, tried to drop me because I actually used my road side through them that I paid for. Was told because I used it twice in a year I had too many claims."

Elisebel Ortiz

July 7, 2023

5  out of  5 rating by Elisebel Ortiz
"Luz was very patient with my concerns, she took her time and actually found me some savings. She was sympatica and I appreciated it. I am happy I switched to State Farm."

ShippyQueenZil

June 19, 2023

5  out of  5 rating by ShippyQueenZil
"Luz is wonderful ❤❤❤ Listened to my concerns and overall story and handled my situation with grace and professionalism! We got a rate over $200 cheaper with better coverage thanks to her ❤ Thank you!"

Don Kimon

May 15, 2023

5  out of  5 rating by Don Kimon
"Easy process from start to finish. Should’ve came to State Farm from the beginning. Saved me over 120 per month!"

Victoria Boyd Sweethang (TORILOVE)

May 3, 2023

1  out of  5 rating by Victoria Boyd Sweethang (TORILOVE)
"been calling all day no answer"

Richard Simon

April 25, 2023

5  out of  5 rating by Richard Simon
"Thank you to Steve and his staff for a professional transition of my insurance policys for our new home. Steve was extremely helpful with the process. I highly reccomend Steve and his staff for your insurance needs."

Veronica Liz

April 20, 2023

5  out of  5 rating by Veronica Liz
"Went in to switch my car insurance to save more $$$ and Luz did that and so much more! Was so polite, kind, and explained everything so well down to every detail. She made me feel so comfortable asking even silly questions and answering every single one. Will definitely recommend to anyone wanting to switch over their insurance. Thank you!"

Taylor Held

April 13, 2023

5  out of  5 rating by Taylor Held
"I had a great experience working with Steve! He assisted me with providing an auto quote and explained everything with detail making it easy for me to understand. I would highly recommend working with Steve if you are looking for a new policy. Thank you Steve!"

Trena Meehan

March 10, 2023

5  out of  5 rating by Trena Meehan
"Great customer service and saved us $$! Thank you!!!"

Mark Correia

February 23, 2023

5  out of  5 rating by Mark Correia
"My agent Luz is very polite, knowledgeable and helpful ! It was a great pleasure having her help me with my insurance needs !!"

Maria Marte

February 23, 2023

5  out of  5 rating by Maria Marte
"Wendy is a great representative and very kind!"

Irving

February 23, 2023

5  out of  5 rating by Irving
"I highly recommend, my agent Crystal was very helpful. She made sure to be as thorough as possible, in order to make sure I got the best deal."

Jay h

February 21, 2023

5  out of  5 rating by Jay h
"Luz did a awesome job and saved me a lot on my policy."

Michelle Pierre (TheRealMichelle)

February 10, 2023

5  out of  5 rating by Michelle Pierre (TheRealMichelle)
"I worked with Crystal and Nicole and was able to get a better rate than what I had on my current policy. Florida yet again raised their premiums an average of about 30-40% this year. After speaking with my current policy agent, they would not even look at other options or anything to help me get a better rate. Crystal was able to heavily reduce my auto rate and found discounts for my home. After bundling, I was able to save about $200. Crystal was very informative and responsive and patient with my hectic work schedule. Thank you Crystal and Nicole for your patience with me. And for saving me time by cancelling the other policy. That was awesome!!"

Andres Pabon

February 7, 2023

5  out of  5 rating by Andres Pabon
"Crystal Myers went above and beyond with her service. Fast and easy i was able to switch and save a big amount."