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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Jim Harvey

November 11, 2026

5 out of 5 rating by Jim Harvey
"This agency saved me $75.46 a MONTH over the policy I have had with Allstate for over 40 years and NUMEROUS vehicles! Thank you Ms. Kendall Gordon!"
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Tony Butrym

November 9, 2026

5 out of 5 rating by Tony Butrym
"The price for the same coverage that I had was almost $50/month less than what I am currently paying. They even got my previous insurance provider on the line to cancel the renewal of my policy. The service from them so far is great. Hopefully it stays that way."
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Sharrodd Johnson

November 7, 2026

1 out of 5 rating by Sharrodd Johnson
"So I have had 3 cars with this company for 3 years no accident claims only used for tows when necessary a total of 8 times in 3 years I was dropped and given no explanation as to why so. Be careful using this company they don’t mind taking your money but soon as it’s time to use their services they will drop you. pick a different company"
We responded:
"Sharrodd, thank you for trusting us with your insurance needs over the past several years. We understand your frustration. State Farm carefully considers risk, policy history, and applicable underwriting guidelines when making policy decisions, with a commitment to fairness and consistency. We respect customer privacy and do not discuss individual policy details publicly. Our agency remains committed to respectful, professional service."
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Adrianne Holliday

October 30, 2026

5 out of 5 rating by Adrianne Holliday
"Abigail was so wonderful and patient with me while setting up new insurance policies. She took the time to explain and walk me through everything. Thank you!"
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Karina De la rosa

October 28, 2026

5 out of 5 rating by Karina De la rosa
"Excellent customer service! The agent was very professional, helpful, and friendly. I received a great price, and the entire process was quick, easy, and stress-free. I’m extremely happy with my experience and highly recommend both State Farm and the agent who assisted me. Thank you for making everything so simple and pleasant!"
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Stephen R

October 27, 2026

5 out of 5 rating by Stephen R
"Kendall was nothing short of fantastic , she had done her homework and had prepared a quote identical to what I had with my
previous insurer. Her knowledge and expertise were evident throughout our conversation. Call Kendall you will not be disappointed !"
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Dion Johnson

October 26, 2026

5 out of 5 rating by Dion Johnson
"Abigail was great! She answered all my questions and confirmed the information I found regarding my high renewal rate with GEICO. The changeover was quick and easy! Give Abigail a raise, honey! 🙌🏼"
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Jay Segarra

October 23, 2026

5 out of 5 rating by Jay Segarra
"Agent Kendall was excellent conversation, pleasure chatting with on the phone, great quotes on my Jeeps and every helpful."
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Patrick Dhanraj

October 23, 2026

5 out of 5 rating by Patrick Dhanraj
"Kendall G is amazing. Very informative and handles business professionally."
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Liz Copple

October 22, 2026

5 out of 5 rating by Liz Copple
"I happen to be shopping around for better car insurance rates for two vehicles, mine and my son’s. Just yesterday, I received a good rate with good savings from another company and was just about to pull the trigger today, when I happened to get a phone call from Kendall at Steve Manzano State Farm Insurance. I did not pick up the call because I had spoken with a lot of companies over the past few days, and I had made my decision. However, Kendall left me a quote over voicemail which sounded pretty interesting, so I decided to give her a call back, even though I was satisfied with the other company and was about to purchase.

I called back and she answered right away and she had all my information in front of her. We reviewed all the coverage details comparing their coverages and deductibles to make sure she was offering exactly what I needed.

The quote Kendall gave me was a bit less than what I was about to go with, so that caught my attention, and after hearing her out and discussing the two quotes, I was won over!

Kendall had great attention to detail and explained everything thoroughly. In addition, her energy and enthusiasm really got my attention. I told her I was torn because I had already made a decision just yesterday and I was about to pull the trigger with that company, but after chatting a bit more and I was completely won over by Kendall, who even offered to call my former insurance company with me on the phone to cancel my current insurance. That sealed the deal!

We were able to take care of everything, getting insurance for both a Tesla and a Ford Explorer in one phone call, and I was able to save $700 over the six month policy period /$1400 a year!

I highly recommend Kendall at Steve Manzano State Farm Insurance. This is a great company that showed professionalism, a sense of urgency and willingness to try to earn my business! I am very pleased and give this company a top rating!"
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Joey Quintanilla

October 19, 2026

5 out of 5 rating by Joey Quintanilla
"If you are shopping for car insurance or any type of insurance, give this office a call. I had a great time signing up with this office, I had the best customer service, helped me through the whole process from start to finish, and even helping me cancel my policy with the OTHER guys. I truly had an exceptional experience and I am absolutely recommending this office for insurance needs. Her name is Kendall BTW, ask for her, she's awesome."
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Ellie LeMieux

October 17, 2026

5 out of 5 rating by Ellie LeMieux
"Kendall was incredibly understanding and helpful in achieving the best rate possible!"
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Nikki love

October 13, 2026

5 out of 5 rating by Nikki love
"I enjoy working with Kendall. She was very informative and reassured me about quotes and all the questions that I had. I can’t wait to recommend my family and friends. Thank you Kendal"
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Joe Gula

October 2, 2026

5 out of 5 rating by Joe Gula
"Abigail was awesome, professional and personable and very helpful, I highly recommend her and Steve Manzano State Farm Ins!"
We responded:
"Thank you for the 5-star review of Steve Manzano’s team - we really appreciate your kind words! "
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Debra McFadden

October 1, 2026

5 out of 5 rating by Debra McFadden
"Kendall was very helpful in the transition from one insurance to another. Kendall was very happy up beat and refreshing. Than you"
We responded:
"Debra, thank you for the amazing review! Our team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Team Manzano, your State Farm Agency "
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Ali D Leon

September 23, 2026

5 out of 5 rating by Ali D Leon
"Kendall was very pleasant to work with. She got me a better rate than what we were paying at Progressive and got me better coverage for less. Steve, you need to keep this one. I told Kendall you might let her work from home for bringing us back as customers… Wink, wink.. Lol"
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Ginger Flynn

September 23, 2026

5 out of 5 rating by Ginger Flynn
"Kendall was such a pleasure to work with. She helped me get a great price and I am saving money!"
We responded:
"Thank you so much for the 5-star rating, Ginger! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Steve Manzano "
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James Robinson

September 22, 2026

5 out of 5 rating by James Robinson
"I had a great experience with State Farm! Kendall reached out and was able to significantly lower my insurance rate, saving me a lot of money each month. She was professional, helpful, and made the whole process quick and easy. I definitely appreciate Kendall taking the time to help me get a much better rate. Highly recommend!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Oviedo insurance team. "
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Sanjida Sultana

September 22, 2026

5 out of 5 rating by Sanjida Sultana
"I decided to make a switch from my old renter’s insurance provider to Statefarm as I realized they have much fairer pricing than most other insurance providers. Abigail helped set up a policy that met both my landlord’s and my coverage requirements at a great rate. She was friendly, and went above and beyond to clear up my confusions. She followed up on my concerns in a timely manner, which is what I appreciate the most as a busy individual. Highly recommended👍🏼👍🏼"
We responded:
"Sanjida, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Oviedo insurance team is always here and happy to help. "
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Bruce Englander

September 21, 2026

5 out of 5 rating by Bruce Englander
"I love dealing with Ginger"
We responded:
"Thank you for the 5-star review of Steve Manzano’s team - we really appreciate your kind words! "
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Dustin Evans

September 15, 2026

5 out of 5 rating by Dustin Evans
"Kendall with State Farm is and amazing person helping through everything from helping start my new policy without headache and also helping canceling my previous policy with progressive. Very pleasant to talk to an very helpful and informative. Thank you Kendall 😊"
We responded:
"Dustin, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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bib fortuna

September 14, 2026

5 out of 5 rating by bib fortuna
"Abigal was super helpful and cut my monthly auto insurance almost in half in no time flat."
We responded:
"bib, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Steve Manzano and Team "
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Dawn Ramos

September 14, 2026

4 out of 5 rating by Dawn Ramos
"Very knowledgeable and sweet, showed she cared about customer and company work for, very passionate."
We responded:
"Dawn, thank you so much for your kind review! My Oviedo-based team truly values your feedback and appreciates your support. - Steve Manzano, Your State Farm Agent "
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R Rico Correa

September 10, 2026

5 out of 5 rating by R Rico Correa
"Kendall was so friendly, attentive, informative, and helpful. So happy I got her to help me. A great asset to your company! I highly recommend her for anyone trying to get automobile insurance at an outstanding price!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Rick Law

September 2, 2026

5 out of 5 rating by Rick Law
"I very much enjoyed working with Kendall, she helped me with getting my insurance with State Farm as well as canceling with my previous provider. Kendall is the best."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "